We aim to make all our events accessible to everyone. The removal of emotional and physical barriers to create a feeling of unity and inclusion is very important to us. We understand that it’s often small changes which can have a big impact on how visitors feel while at our events. We hope that all the information provided here will help you to plan your visit to our events.
Accessible requirements come in all shapes and sizes, so we appreciate that it’s not possible to cater for everyone’s specific needs, however what we can do, is to be constantly aware, ensuring we help and assist in a variety of ways. It’s our aim to make your visit as accessible as possible by implementing changes – big or small – so you can enjoy the day with all your family.
As we continue to expand our knowledge on the types of amendments that can assist our visitors, the range of services on offer also continues to grow and evolve. If you have any suggestions, we are always looking for ways to do things better so please do send us an email or arrange to meet for a chat.
Please note that all the events are entirely free, with no charges made for any element of the event – excluding refreshments which you may purchase, when on offer. You are welcome to bring all your own food and drink to all the events.
Extra information about each individual event and venue is just one click away, via the buttons below. Please note that this information is updated approximately 4-6 weeks prior to each event, to ensure it is fully relevant for this years event. Please do check details prior to attending an event.
View event specific accessibility information:
At each event you will find:
- Trained staff and volunteers are on hand to adapt games and activities to support your needs. If a group activity is too busy, fast or overwhelming’, ask for a gentle session.
- A Quiet/Safe Zone. This area is marked with a sunflower flag with activities at varying levels of stimulus in a space away from the main event. It’s manned by the skilled staff and volunteers from the amazing team at Hand Talking. You’ll be greeted with a smile from a knowledgeable and caring team. It is also a safe space to let off steam.
- Printed material available in large print versions, in simple text with contrast colours. Find them at the ATC Meeting Point.
- Signs for performances times and locations. Avoid times or areas of high noise and stimulation, if necessary.
- Seating at the Meeting Point should a quiet, seated space be required.
- BSL interpretation for some, and on occasion, all the performance content.
- A dedicated viewing area. This is available at St George’s Day Parade, Soapbox Derby, Parklife Weekend and Christmas on the Cobbles to all disabilities. If these areas get busy, you may be restricted to having a single companion with you.
- Ear defenders.We ask for a £10 deposit to be paid (cash preferred), which is returned when you bring the ear defenders back.
- ID wrist bands to write on your contact number, to ease reuniting should you be separated from those members of your party.
- Flexi straws
- Dog water bowl
How and where to get help:
- Our team members wear green Event Crew t-shirts and you can ask them directly for support. If they are unable to assist you, they will find someone who can.
- We have dedicated, trained members of the team who can help you in any way you might need. They wear a sunflower lanyard with the words ‘Here to Help’, please ask them for assistance.
- You’ll always find a member of the team at the information desk (ATC Meeting Point) which is marked with a Meeting Point flag. Here staff will provide information and support you need or will find someone who can.
- Please ask any of the suppliers to make adaptations to suit your needs. Our suppliers are chosen on the understanding they will adapt and help all visitors. For example, if you would like a ride to go slower or without flashing lights. if you need assistance accessing a product or you just need more space and time – please let them know. If for any reason your needs are not met by our suppliers, we ask you to report the issue to our ‘Here to Help’ team or the ATC Meeting Point. We will get you the assistance you need and ensure everyone is treated fairly in the future.
- If you experience any problems of any kind, please, let us know – we really are here to help and can only fix the things we know about.
- Aylesbury Town Council staff are Dementia Friends, and use the skills acquired with this training to assist all visitors with memory or communication difficulties.
Visual stories
Please view all our visual stories which aid those with neurodiversity or simply to get an idea of what to expect at the event. This can be found on each event specific accessibility page, listed above. These step-by-step guides take you through all aspects of the events. There is a video and book version for you to view.
